#abishek_best-practices
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- abishek_best-practices, 6 days ago, 29 messages
- abishek_best-practices, 6 days ago, 9 messages
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wintry crow
Hello
tall venture
Hi
wintry crow
If you just delete an item and the billing cycle doesn't change then it will prorate at the end of the cycle
Same logic as described in https://docs.stripe.com/billing/subscriptions/upgrade-downgrade as if you were updating a Subscription's items
tall venture
what do you mean by prorate at the end of the cycle?
wintry crow
Like a proration item is created immediately and then it will be picked up at the next billing period
Really the best thing is to just test this stuff out using Test Clocks: https://docs.stripe.com/billing/testing/test-clocks
That will give you the best understanding of behaviors here
tall venture
ok
tall venture
if I pause or cancel a subscription at the end of the cycle, how can I cancel it?
tall venture
so, we only offer our customers to pause or cancel the subscription at the end of the cycle.
Pausing the Subscription
'pause_collection' => [
'behavior' => 'void',
'resumes_at' => $pauseUntil->timestamp,
],
Cancel the Subscription
'cancel_at_period_end' => true,
'cancellation_details' => [
'feedback' => $reason,
'comment' => $additionalInfo,
],
If the customer doesn't want to cancel anymore after cancellation or pause the subscription after pausing it, how do I do it?
wintry crow
Oh
For "un-cancelling" you set cancel_at_period_end to false
For Pause Collection you set it to an empty string: https://docs.stripe.com/billing/subscriptions/pause-payment#unpausing
tall venture
so, the un-pause is similar to resuming the subscription
wintry crow
Yes
tall venture
when resume happens when does the customer get charged? will it use the original cycle?