#deetoo_subscriptions

1 messages ¡ Page 1 of 1 (latest)

soft hollyBOT
hard nymphBOT
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soft hollyBOT
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hard nymphBOT
gaunt violet
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In the case a payment fails, what happens? does the status change immediately?
Usually the subscription would transition to past_due

When would webhooks be necessary
That really depends on your integration/what you have implemented. As an example, if you have a database keeping track of active subscriptions you'd want to listen for webhooks to know when subscriptions have been unpaid and update your database accordingly

Will a payment succeed at first then fail later on?
I'm guessing you're asking where it's possible for a payment method to work for one payment, but fail on renewal? Yes, this is possible

soft hollyBOT
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deetoo_subscriptions

pale grail
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hello, for the last point, say the payment went through but ended up being a stolen card, what happens then? does the status change immediately?

gaunt violet
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If payment went through the status doesn't change - it would only change if there was another renewal and that payment failed

pale grail
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sorry im a little confused. when someone pays, the status doesnt immediately become "paid" right?

hard nymphBOT
gaunt violet
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Have you tested this out yourself? Subscriptions don't have a status of paid they have a status of active. When a Subcription is paid, it's status would be active

pale grail
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hi, sorry i dont mean subscription status, i mean invoice status

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I was testing with a disputed card, the payment seemingly still went through. so I was a bit confused

gaunt violet
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Do you have an Invoice ID I can take a closer look at?

supple python
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@pale grail Disputes happen after a successful payment. Like you create an Invoice, pay it with a card and then the payment is disputed. It's all expected what you're describing

pale grail
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yes, in_1OueW7FPSfQ5J1ARK93lPXqV

I see that we have to respond to the dispute in dashboard, this makes a little more sense. I'll do more testing, thank you