#tienbt_api

1 messages · Page 1 of 1 (latest)

median oracleBOT
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dry wingBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

coral saddle
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Hi

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I am using the card in this to test. I have some questions to confirm.

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https://docs.stripe.com/testing

Test payment methods

Use test cards to validate your Stripe integration without moving real money. Test a variety of international scenarios, including successful and declined payments, card errors, disputes, and bank authentication. You can also test non-card payment methods and redirects.

dry wingBOT
rocky token
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What's the question?

coral saddle
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[Disputes] The payment succcessfully or unsuccessfully depend on settings on Stripe account?

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I don't understand this part, can you describe me more clearly and when does it need to be tested?

rocky token
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It'd depend on your Radar settings configured on the account

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So assuming you haven't changed those, those cards will behave as described

coral saddle
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I tried payment with this card and this card was still successful 4000000000000259

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With the default account settings, the payment is successful, but is disputed with the reason fraudulent . This type of dispute is protected after authentication by 3D Secure.

I don't understand this. Can you explain me more clearly.

rocky token
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Can you share the pi_xxx ID?

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Sounds expected though – the payment initially succeeds but is subsequently disputed

coral saddle
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pi_3OuZNiGj9wZxiJmi0BMd9wDr

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This is payment intent.

rocky token
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Yep – as I said, seems expected. What is confusing?

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  1. Payment succeeds
  2. It is subsequently disputed as a fraudulent payment
  3. We withdraw/hold the funds until the dispute is resolved
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That is exactly what that card is designed to emulate, as per the docs

coral saddle
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Is the amount successfully transacted now?

rocky token
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No, it's being 'held' until the dispute is resolved which you need to action per: https://docs.stripe.com/disputes/responding

Responding to disputes

Understand how to evaluate the aspects of a dispute that influence how you should respond. Then review the steps for how to submit the best response with the most convincing evidence.

coral saddle
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and what will be the payment if after 9 days the dispute is not resolved

rocky token
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To clarify, the payment was successful yes. But it's not avai;able in your Stripe balance until you 'win' the dispute

rocky token
coral saddle
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Has this amount been deducted from the customer's card? We have not received it yet.

rocky token
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Yes

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I already explained why it's not in your Stripe balance

coral saddle
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If we dispute this amount unsuccessfully, will the amount be refunded to the customer?

rocky token
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The payment was disputed, so we withdraw/hold funds until you resolve that dispute

coral saddle
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If we dispute this amount unsuccessfully, will the amount be refunded to the customer?

rocky token
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I literally just answered that exact question

coral saddle
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I have an example as follows: the user has deposited 25 USD in the system and the amount has been successfully added with card number 4000000000000259.

rocky token
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What's the example ID and what's the question?

coral saddle
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They used this money to buy all the goods with this money.

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When our dispute fails, the money is refunded to the customer. then what should we do?

rocky token
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What should you do in regards to what?

coral saddle
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Is there any way we can not allow payments with these disputed cards?

rocky token
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I don't understand. There's no such thing as 'disputed cards'. Those are simply test cards which simulate live payment dispute scenarios which can occur on any payment on any card by your customer if they believe the payment is fraudelent, etc

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Your business and Stripe integration need to be prepared for potential disputes – those test cards help you with that

dry wingBOT
coral saddle
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Yes. Thanks.

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[Payment with PINs] Do users need to input PIN to proceed? If yes, how to fill PIN?

rocky token
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Are you building an in-person, card present payment solution with Terminal?

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If no, then that is irrelevant

coral saddle
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Yes, Thank you.

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For this test, what do we need to install to be able to test?

Screenshot_2024-03-15_at_20.06.02.png Screenshot_2024-03-15_at_20.06.11.png
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we used this card but the transaction was successful 4000000000000010

heady perch
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Likely your radar settings aren't set to block if address verification fails

coral saddle
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Where can I go to setting radar?

heady perch
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That doc above links the exact page