sinduri_webhooks | Stripe Developers | Page 1

deft pantherBOT Mar 15, 2024, 10:29 AM

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heavy mistBOT Mar 15, 2024, 10:29 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sinduri_code, 21 hours ago, 11 messages

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umbral crater Mar 15, 2024, 10:31 AM

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Hi, let me help you with this.

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What do you mean by corresponding order exactly, in Stripe context?

raven tree Mar 15, 2024, 10:33 AM

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It's a WooCommerce plugin, so the end customer purchased an order it's payment is succeeded on the Stripe but the order status is pending in WooCOmmerce

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For delayed payment we relay on webhook, but unfortunately the customer doesn't add the webhook event !!

umbral crater Mar 15, 2024, 10:36 AM

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I don't know how WooCommerce works, you will need to reach out to them directly.

raven tree Mar 15, 2024, 10:37 AM

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i dont ask about Woocommerce I ask about stripe webhook

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why do your support devs always respond like this, whenever we talk about a WooCOmmerce plugin and the issue/queation about Stripe, you stick on the term WooCommerce

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What I'm asking is our customer forgot to add checkout.session.async_payment_succeeded event. Few payment are suceeded but we can't sync the payment data due to not adding the event

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Is there. any option to create events for payment already made after adding the webhook event

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I asked my customer to add the event, so I know the future payments will work and we can sync the payment data to the site, but my concern is about existing payments

umbral crater Mar 15, 2024, 10:41 AM

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Sorry, it wasn't exactly clear to me that this particular issue could be solved with our knowledge.

raven tree Mar 15, 2024, 10:42 AM

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I ask about webhook and webhook events!!!

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Is there any way to create webhook event for existing payments

umbral crater Mar 15, 2024, 10:42 AM

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I need to understand better how your plugin is set up, who is the "customer" exactly, and what do you mean by adding an event (you mean add an event type to a webhook endpoint?).

raven tree Mar 15, 2024, 10:43 AM

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you mean add an event type to a webhook endpoint?). oh yeah!!!

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I already shared the event type!!checkout.session.async_payment_succeeded

umbral crater Mar 15, 2024, 10:44 AM

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raven tree Is there any way to create webhook event for existing payments

No. You can retry webhook notification delivery attempts, but given the event type wasn't listed on the webhook before, there was never an attempt to deliver it, so retry in not possible. You will need to find another way to backfill the missing order information.

raven tree Mar 15, 2024, 10:45 AM

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okay

umbral crater Mar 15, 2024, 10:47 AM

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Again, sorry for confusion. We indeed can't help with most WooCommerce questions that are coming in, and I didn't catch your exact ask initially.
I hope the answer clarifies it.

#sinduri_webhooks