#deetoo_code

1 messages · Page 1 of 1 (latest)

viscid currentBOT
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amber iglooBOT
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humble shadow
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Hello, looking in to this. Do you have the doc on hand that shows how to use these customer sessions with the pricign table? Having trouble finding it at the moment but I am still looking

tough field
humble shadow
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From the example code there it looks like you should use customer-session-client-secret= instead of client-reference-id

tough field
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it worked, thank you so much!!!

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is it okay if I ask another question?
I want to turn off Pause here, but it's not letting me do so. This is the Customers Portal

image.png
humble shadow
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If you toggle on the cancel toggle does that enable the pause toggle to be flipped?

tough field
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No :( I turned on the paused just yesterday

viscid currentBOT
humble shadow
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If you hover over the i next to the grayed out toggle, does it say anything about why it is disabled?

tough field
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yes it says this feature is going to be deprecated in May

dapper pine
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👋 taking over for my teammate and catching up!

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I see the same thing on my end. Hovering of the "i" shows this:

We are in the process of deprecating this feature. This option will no longer be available after May 01, 2024.
Learn more
"Learn more" is a link but there's no information about deprecation on that page: https://docs.stripe.com/billing/subscriptions/pause

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I recommend flagging this to our support team, as we're not Dashboard experts here: https://support.stripe.com/contact/

I can flag on my end as well so we can update the "learn more" link to something more useful

tough field
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yes, learn more is a link. I would like to turn the pause option off haha, are there other ways besides doing it from the portal?

dapper pine
tough field
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I think the api doesnt support updating existing customer portals :( I will send an email to stripe support

dapper pine
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The previous feature inaccurately represented the “pause collection” behavior, which should not be toggled by customers directly.
pause collection should link to this: https://docs.stripe.com/billing/subscriptions/pause

The issue is that, if a Customer pauses their Subscription via the Portal, the subscription remains active. Customers just won't be charged automatically

tough field
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I see! was this done today? I was able to toggle the pause yesterday

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not being able to turn it off only affects me in test mode, so it should be okay :) Thank you for the help!

dapper pine
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It might have been, I'm not sure