bonefade_card-decline

[hybrid surge]

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[solid bridge]

@desert blade we'll need. a bit more actionable details to help you with your issue

[desert blade]

We've integrated stripe in our react-native solution. During onboarding process users will need to verify their payment method. Some payment cards work while others don't. I tried to add 2 different cards from mastercard (1 debit and 1 credit card, the debit works) which sort of information do you need?

[solid bridge]

You're a developer writing the code end to end and testing all of this in Test mode with your Test API keys and our Test card numbers https://stripe.com/docs/testing#cards right?
Or are you testing with real cards in production (which is forbidden by our terms of services)?

[desert blade]

i've tested everything before releasing the app in test mode where everything worked out fine! Actually the app is online now and one of my first customers tries to verify his credit card which he was not possible to

now, i need to make sure that payment cards work out if customers ask me their problem s

[solid bridge]

Okay so this is more account support at this point then since it's about a specific transaction not working. Please work directly with our support team for help instead: https://support.stripe.com/contact