#dai_api
exotic pecanBOT
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wide hazelBOT
naive radish
Hi there 👋 I believe you're referring to canceling a Subscription, which does not void existing Invoices. Is that different from the behavior you're seeing when you're testing this in testmode?
glossy leaf
Hello! This is different behavior in live mode, if you're able to view that invoice ID I provided above. You can see the invoice.voided event was sourced a subscription cancellation API request
naive radish
Hm, I'm thinking this happened because it was the first Invoice for the Subscription, and was never paid which prevented the Subscription from ever becoming active.
glossy leaf
I see - I can evaluate other instances to confirm if this is specific behavior to this scenario.
But to confirm a few things:
- outside of this scenario, subscriptions should never be voiding invoices when deleted (automatically that is)
- if this is a specific edge case, what are the signals from the subscription cancellation we can pick up to avoid attempting to void the invoice and cause the error?
naive radish
For this Subscription, I think the indicator is that the status would have gone from incomplete to incomplete_expired.
I'm working on standing up a test to confirm that Invoices aren't voided when an active Subscription is canclled, but if the server gets busy that may take me some time to complete.
glossy leaf
No worries, as always appreciate you and rest of the team's assistance! I'll be confirming these invoices in the meantime
naive radish
Yup, in my test I'm seeing that the open Invoice had auto-advance turned off, but it was not voided.
glossy leaf
To clarify this just confirms this specific edge case?
naive radish
Yup, when I canceled an incomplete Subscription where the first Invoice hadn't been paid, the first Invoice (which was open) was voided.
glossy leaf
Okay! Thanks for checking and will work with the team
naive radish
Any time!