#0xl34n_api

1 messages ยท Page 1 of 1 (latest)

jolly solarBOT
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stoic schoonerBOT
hollow ice
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Hi there ๐Ÿ‘‹ can you share the ID of the request that returned the error you referenced? I'm not certain you're able to get those details, as they were provided directly to Stripe by the third party, but I'd like to take a closer look at your request and make sure I'm not overlooking something else.

sinful sundial
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This? acct_1OtFF2RKNtX1OpMj

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Exactly, they are provided by the third party to Stripe, but I thought we could get them so as not to make the user fill in the same fields twice.

hollow ice
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I was able to find it from that. Yeah, it looks like the request was made correctly, so I believe we're intentionally blocking this.

sinful sundial
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I understand, is there any way to know if this can be unlocked?

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Because if the EP is available it must be for a reason, it must be consumed in some way.

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If not, I will have to change the strategy ๐Ÿ˜ข

hollow ice
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I'd recommend discussing this with our Support team to see if that can be supported:
https://support.stripe.com/?contact=true

You also may be able to accomplish what you're hoping with Custom Connected Accounts instead of Express ones, but there are other trade-offs between the two account types to keep in mind. You can check this table here to start to get a sense of those:
https://docs.stripe.com/connect/accounts#choosing-approach

Learn more about the different types of Stripe accounts you can use with Connect.

sinful sundial
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Okay, I'll do that. Can you give me a guide on how to tell Support about this?