edmana_subscriptions-discount | Stripe Developers | Page 1

hard beaconBOT Mar 11, 2024, 10:33 PM

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waxen nicheBOT Mar 11, 2024, 10:33 PM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

edmana_api, 12 hours ago, 43 messages

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cloud fog Mar 11, 2024, 10:37 PM

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Hi 👋

Do you have a failing API request where you attempted to create a Subscription for your customer?

glad copper Mar 11, 2024, 10:39 PM

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Hey. I am not seeing that.

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My concern is our code hasn't changed but the sub didn't create

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I am wondering if we are missing something coming back that prevented us from creating it

cloud fog Mar 11, 2024, 10:40 PM

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You shared a Customer ID and all I cansee for this customer is a successful payment

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So I don't understand what part of this was not what you expect

glad copper Mar 11, 2024, 10:41 PM

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Can you please confirm this would have been a 1 time payment vs. subscription?

cloud fog Mar 11, 2024, 10:43 PM

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Confirm what? Here is the request: https://dashboard.stripe.com/logs/req_fHiHNy05dnWkg2

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It created a single Payment Intent that was confirmed at the same time.

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I don't see any API calls related to creating a Subscription. https://docs.stripe.com/api/subscriptions/create

glad copper Mar 11, 2024, 10:44 PM

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Got it.

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Also, if I need to put this customer into a subscription I can a sub and discount it 1 time to get them in sync if we charged month 1 as a single payment

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Correct?

cloud fog Mar 11, 2024, 10:47 PM

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Sorry those words don't make sense

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What are you trying to do here?

glad copper Mar 11, 2024, 10:47 PM

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We should have created a subscription, not a 1 time payment intent

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I want to create a subscription for this customer but not charge them the sub cost again

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I am trying to avoid a double-charge

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to their CC

cloud fog Mar 11, 2024, 10:48 PM

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What is the billing period you are billing for?

glad copper Mar 11, 2024, 10:48 PM

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Monthly, started from the day the sub gets created

cloud fog Mar 11, 2024, 10:50 PM

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So in this case you would likely want to either create a Subscriptioni one month from the date of that charge

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Or create a Subscription now with a free-trial period that is equal to the first month

glad copper Mar 11, 2024, 10:51 PM

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Or create a one-time use coupon and apply it to the subscription?

cloud fog Mar 11, 2024, 10:53 PM

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That is another approach you could take but I would build this flow in Test mode to make sure it creates the behavior you expect

glad copper Mar 11, 2024, 10:54 PM

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Can I move the current prod products/services to test mode?

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As in copy them.

cloud fog Mar 11, 2024, 10:56 PM

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No, only the other way around

glad copper Mar 11, 2024, 10:56 PM

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Ok. Thanks for your help

cloud fog Mar 11, 2024, 10:57 PM

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Happy to shed what 💡 I can 🙂

#edmana_subscriptions-discount