jcube_api

[half silo]

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[warm veldt]

Are you asking which webhook event will you receive on each case? It's customer.subscription.updated as the event you are already providing

[covert patrol]

No actually when I'm downgrading its done immediately. I want the downgrades to be applicable from next billing cycle.

When upgrading from a lower plan user should be charged immediately and upgraded to higher plan which is working fine.

Getting me or shall I rephrase?

[warm veldt]

Okie I see. If you want to somehow schedule the downgrading, I think you would want to look at Subscription Schedule

Just calling Update Subscription will always update immediately

[covert patrol]

Can Subscription schedules be applied to existing subscription?

Can achieve this same functionality using customer portal?

[warm veldt]

Yes you can take a Sub Schedule from a Subscription

Re customer portal no I don't think so

[covert patrol]

Okay thank you, I'll try that

Hey @warm veldt Do you know how I can set the start in subscription schedule to be next billing cycle? I saw an example using 'now' to start immediately.

[warm veldt]

You probably want to see the current next billing cycle in Unix time,and then set it exact to that value

[covert patrol]

Okay I thought so.

Also one more question, what if there are conflicting schedules? By conflicting I mean one schedule is upgrading and one is downgrading?

[warm veldt]

The last schedule would overwrite so don't think there will be two

[covert patrol]

Are you sure? sorry to ask this lol

[warm veldt]

I believe so(?) But the best is to test in Test mode

Every Subscription only has 1 Schedule, and whichever update request come last will decide the latest "state" of the Schedule

[covert patrol]

Okay can I see subscriptions on dashboard?

Thank you!!

[warm veldt]

Yeah you should see the Subscription on Dashboard

[covert patrol]

Sorry I meant schedules?

[warm veldt]

Ah, you can see the Subscription and see if it mention anything about schedule (I think yes but don't remember exactly)