#jamie_api
1 messages ยท Page 1 of 1 (latest)
๐ Welcome to your new thread!
โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
๐ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1215610839147483196
๐ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
Hi there,
I get this issue sometimes: "A canceled subscription can only update its cancellation_details."
Trying to understand why this is happening, we are trying to "un"cancel" a subscription via
$this->stripe->subscriptions->update($id, ['cancel_at_period_end' => false]);
๐ happy to help
would you mind share the failing request ID?
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
req_Ii3CFh2V2Gx4MS
when you canceled this subscription it was back in Jan
https://dashboard.stripe.com/logs/req_FkR0AdF0KvDyb3
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
so the period end was on Feb 09
once it's canceled (this is a terminal state for a subscription), you can't really update it
ah so this is basically past the date of no return
yes exactly
in this case a new subscription should be created for the customer