#kpatelpro_api
lucid riverBOT
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pearl patioBOT
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- kpatelpro_webhooks, 6 days ago, 3 messages
lucid riverBOT
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final sleet
You need to work with support to determine whether this is available for your platform & connected accounts
jovial hare
Thanks for your response. Can you clarify "to determine whether this is available for your platform", what does "this" refer to?
The page I linked to does not seem to suggest that the it is only valid in certain conditions...
final sleet
"this" is setting a lower payout delay for your connected account
jovial hare
Thanks, but doesn't the table on that page represent the general case delay per country? Why am my platform not starting at those levels?
is
I'm just trying to understand if I'm misreading the docs in some way.
final sleet
Yes, the misread is that that table is the payout speed by country for your own account, not connected accounts you create.
jovial hare
Got it. Thank you. If our platform is approved for accelerated payouts should we expect the delays to match that table, or is that something we need to discuss with support?
final sleet
Yes, pleease speak to support to confirm expectations here
lucid riverBOT