valdozzz_unexpected

[dire timber]

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[zinc lance]

Yeah if you got an incorrect zipcode error, that comes from the bank/issuer

So recommend you contact them to resolve

[errant heath]

how that error is issued practically?

[zinc lance]

What do you mean by that

[errant heath]

just wanna know why that error happens

because the payment element doesnt show any zip code input field to type

[zinc lance]

It happens when the zipcode you input doesn't match the one the bank has on file

Payment element should show postal code field

See: https://docs.stripe.com/payments/payment-element

[errant heath]

i can show you a screen that my stripe payment element doesnt show the zipcode

the payment elemend is mode: "setup", setupFutureUsage: "off_session", paymentMethodCreation: "manual"

[zinc lance]

Can you share the screenshot

And the code to initialize the element

[errant heath]

yep

                <Elements
                    stripe={stripePromise}
                    options={{
                        mode: "setup",
                        setupFutureUsage: "off_session",
                        appearance: appearance,
                        currency: "eur",
                        payment_method_types: ["card"],
                        paymentMethodCreation: "manual",
                    }}
                >

  <PaymentElement
                    className="my-2"
                    options={{
                        business: { name: "TextYess" },
                        layout: "accordion",
                    }}
                />

[zinc lance]

Hm ok. Yeah sometimes we automatically hide a field if it's determined to not be needed. Can you share a request id where you go the incorrect zipcode error?

https://support.stripe.com/questions/finding-the-id-for-an-api-request

[errant heath]

im looking for

req_IVHUi6V7KEC5YR

[zinc lance]

Postal code was collected for that card though from your frontend. See: https://dashboard.stripe.com/logs/req_O5ic39X0Kvp926

It's just that the bank is saying it's incorrect

When you attempt to attach it to the customer we're doing an auth call to the issuer

and they're saying it's wrong

[errant heath]

ok, thanks guys!