jamie_api

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• jamie_api, 2 days ago, 6 messages

[winged marsh]

the bol.com bv is automatic the stripe business name, but the text underneath that is currently also the business name on our end, how can we edit this text?

[keen briar]

Not familiar with the ui in your screenshot

Are you referring to the statement descriptor

[winged marsh]

i am not too sure where this text comes from in terms of Stripe, from what I understand statement descriptor is what is listed on the actual payment statement when looking at it from a bank

but when paying through iDeal, when you get the confirmation screen, there should be a way to edit this text

so this is before payment has been made, when you are about to make the actual ideal payment

[keen briar]

Can you share the payment intent id? Not familiar with where that text is pulled from

I can try to find it

[winged marsh]

it's just hard to know because the test ideal screen does not display any of this information, only the price

[keen briar]

No I mean the payment intent id from your screenshot

[winged marsh]

the screenshot I shared is not from our platform, and not attached to a payment intent id

[keen briar]

Oh

Ok then I recommend asking our support team

https://support.stripe.com/contact

[winged marsh]

wait let me get you a payment intent id because I can simulate it

[keen briar]

I'm not an ideal expert. I can try to find where it's coming from, but if not, then support would be the place to go

Often banks have their own logic for settings descriptions, etc in their ui

So it may vary bank to bank

[winged marsh]

ah wait it is the statement descriptor, I was just able to confirm it actually

you can close this ticket, thanks

[keen briar]

Yeah that would make sense

No problem

[winged marsh]

Actually

a quick follow up question if you don't mind

if you create a payment intent with a statement descriptor, can you update the statement descriptor after?

or once set it is non-editable