#rnash_unexpected
topaz falconBOT
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snow quarryBOT
unreal stratus
Hello. Thanks for your help
pliant knot
Hi, taking a look here, thank you for adding the payment intent id.
unreal stratus
I have all 16 that I've found so far if you would like those
I can also provide some examples of ones that look like I expect
pliant knot
Can you share one where it's working as expected?
unreal stratus
Sure. Here's one: pi_3OqQpKGvFfcIUZMM0a1hJfgK
pliant knot
Thank you
Is there a specific timeline that this happened?
Had this stopped now and working as expected?
unreal stratus
it seems to have happened around 3/2/2024 02:00:00 UTC and to be working as expected now
pliant knot
Thank you, further looking
That does seem odd. You should reach out to our support team, and we will be able to assist you better: https://support.stripe.com/contact
unreal stratus
ok, anything specific I could tell them to expedite the assistance?