#andrew-111555_api

1 messages ¡ Page 1 of 1 (latest)

bronze ivyBOT
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dense dewBOT
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wise hemlock
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Trying to implement user-initiated updates for Connect accounts

https://docs.stripe.com/connect/custom/hosted-onboarding#account_update

In my test environment, I have a Connect account that used express onboarding and it is showing charges and payouts enabled and requirements not due, but when I use the "account_update" API, I get this message:

"You cannot create account_update type Account Links for this account. Valid types for this account are ["account_onboarding"].",

Any idea why that would be the case?

account=acct_1OnubqCB7NvMcykV&refresh_url=http://localhost:2524/Stripe/AccountUpdate.aspx?id=4&return_url=http://localhost:2524/Stripe/AccountUpdated.aspx?id=4&type=account_update&collection_options[fields]=eventually_due

dense dewBOT
grim aspen
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hello! The Express account user is expected to make changes to their own details via their Express Dashboard. It's expected that you cannot create account_update Account Links for an Express account

wise hemlock
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how do they get to their express dashboard?
do they have their own login that is entirely outside our software providing a link to it for them like with the onboarding?

grim aspen
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You can take a look at this article that explains how an Express account user can login to their own dashboard : https://support.stripe.com/questions/how-can-express-users-login-to-their-stripe-account

How can Express users login to their Stripe account? : Stripe: Help...

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

wise hemlock
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ahh, they have their own dashboard.
great, I don't need to implement that.
thank you.