#sahil_api
warped jettyBOT
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abstract mossBOT
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- sahil_api, 4 hours ago, 3 messages
normal star
Yes this issue is related to previous issue, and i created setup and tried to pay again through invoice with pay invoice as mandate but still getting error
stuck flame
Alright, I can see you get the mandate from seti_1OqtPKHFtpPkFEKTd01pWAIW, correct? And the Invoice is also set for au_becs_debit
abstract mossBOT
honest lodge
it's because the mandate is not multi_use (and it seems like our docs don't describe at all how to do it)
or rather it's because the mandate is valid for off_session payments but that is not off_session
if the customer is not there when you're charging the Invoice, make sure you pass https://docs.stripe.com/api/invoices/pay#pay_invoice-off_session as well.
normal star
req_ru3YGzrQW9OHIm still getting this error
honest lodge
hmm
please open a support ticket at https://support.stripe.com/?contact=true so we can dig in
ah wait hmm
https://docs.stripe.com/billing/subscriptions/acss-debit#save-payment-method-for-future-subscriptions apparently you need to do this, there are extra parameters to pass when using the SetupIntent if you want future Invoice payments to work.
normal star
this document you are refering for canada, but i'm using for australia au_becs direct debit