#christian-genco_unexpected
rich inletBOT
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tranquil auroraBOT
short berry
Hi there!
brisk gyro
Hello!
short berry
Multiple platforms can connect to a single Standard account using OAuth but Express accounts can only be connected to a single platform.
brisk gyro
Nuts. Is there any chance of that changing in the future or is it a hard limit of how the Express accounts are designed to work?
short berry
This is just how Express accounts were designed. I don't anticipate this changing in the future
brisk gyro
Duly noted. Thank you! I'll try to design around it. I appreciate your help!
While I've got you in this chat: I noticed that even exporting transactions from Stripe Express accounts (specifically one created on Teachable) I can't see the transaction details from the original customer (ex: name and email). Do you know if that's just how Teachable's implementation works or if Stripe Express accounts hide that custom data for everyone?
short berry
Do you have an ID from one of these transactions that I can look at as an example?
brisk gyro
Yes, one second
short berry
I suspect you'll need to discuss with Teachable as they'll know best on how charges get created using their platform
brisk gyro
Hmm it looks like I can't even see the transaction ID from my Teachable Stripe Express account. I just see date, description, amount, currency, and status
short berry
Thanks for sharing! It looks like Teachable is using the default for what gets displayed in the Transactions section of the Express Dashboard. Teachable would need to do some development work on their end to add a more detailed description to each of the "Payment from..." lines: https://docs.stripe.com/connect/customize-express-dashboard#set-custom-descriptions