mike-dai_api

[shy bison]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question. Thank you for your patience!

⏱️ We automatically close idle threads, which makes them read-only. Make sure you stick around to chat in realtime! If this thread is closed and you have another question you'll need to start a new thread.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1214044852002496623

📝 Have more to share? You can add more detail below, including code, screenshots, videos, etc.

[short hawk]

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

• mike-dai_api, 2 days ago, 5 messages

[stuck shuttle]

hello

[primal zealot]

The above ID is not a Stripe object ID. Can you share an example subscription link?

[stuck shuttle]

Where can I find out about this ID？

@primal zealot

[primal zealot]

Are you integrating with Stripe directly, or use third party plugin / platform?

[stuck shuttle]

I use checkout

And the no-code customer portal

[primal zealot]

Ah I see! Can you share the example customer ID (cus_xxx), so that I can take a look? The customer portal should show the active subscriptions of the customer

[stuck shuttle]

cus_Pfmz1EXJqz1b8k

cus_PenVt8qLjOBh4q

These two customers share the same email address.

[primal zealot]

As mentioned in https://docs.stripe.com/customer-management/activate-no-code-customer-portal:

If multiple customers have the same email address, Stripe selects the most recently created customer that has both that email address and an active subscription.

This is expected

[stuck shuttle]

I want all subscriptions to be displayed in the same mailbox. How can I do this？

[primal zealot]

You should create a single Stripe Customer in such a case. The recommended steps will be:

1. Collect the customer email in your website
2. Create a Stripe Customer for the email address collected in Step 1: https://docs.stripe.com/api/customers/create
3. When creating a Checkout Session, set the Stripe Customer in the customer: https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-customer
4. When the customer comes back next time, use the Stripe Customer ID created in Step 2 to create a new Checkout Session

[stuck shuttle]

Ok, I see. I'll try.

Thanks .

[primal zealot]

No problem! Happy to help 😄