nancy_paymentelement-order

[mental talon]

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• nancyyeh_best-practices, 2 days ago, 44 messages
• nancyyeh_code, 3 days ago, 12 messages
• nancyyeh_api, 3 days ago, 4 messages

[whole osprey]

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[queen grail]

@swift ridge hello! Can you provide a bit more details about the issue? what does that mean "bank selected" Can you share an exact screenshot maybe?

[swift ridge]

the payment element has bank included, only card, apple pay, and cash app. not sure why bank is showing up.

[queen grail]

Tha Bank is for Link

I agree it shouldn't be selected by default though based on what you described in your code. Do you have a URL where I can see this in action?

[swift ridge]

https://app.aceit.ai/sign-up > you can sign up > and hit the payment page

you will see the bank options live.

[queen grail]

I need to see the option without having to sign up.

[swift ridge]

hmmm.. i only have it locally

but this is just the payment element

          <PaymentElement
            options={{
              readOnly: isLoading,
              paymentMethodOrder: ['card', 'apple_pay', 'cashapp'],
              terms: {
                card: 'never',
                applePay: 'never',
                cashapp: 'never',
                googlePay: 'never',
              },
            }}
          />```

unless it's some setting in stripe?

[queen grail]

Not entirely sure I follow what you mean. That Bank tab is for Link which is our "wallet" payment method. The Bank option is not available to everyone (I don't have it on my account) so I can't reproduce.
I would like to see your real website to debug what's going on

[swift ridge]

@queen grail - unfornately, we only show the stripe element after sign up. Our sign up just name and email.

[queen grail]

nancy_paymentelement-order

[swift ridge]

if you can tell me what might be settings to cause this issue, or things you are looking for. I can provide it to you.

[queen grail]

nothing, there's nothing you can give me over than a live page where I can see it. It's a setting on your account, internally in Stripe.

[swift ridge]

can you give me exactly what the setting is in stripe dashboard so i can change it?

[queen grail]

Sorry I tried to explain: you can not.

Please pause that part and help me see your live code so I can figure out what is broken and then flag internally to get it fixed

[swift ridge]

Can i give you a test account that you can login with?

[queen grail]

yes that works

[swift ridge]

just use - https://app.aceit.ai/sign-in
email: [e-mail]

[queen grail]

asking me for a link

[swift ridge]

i just vertified the link

you should be in

[queen grail]

Okay so I see this

card is pre-selected for me

[swift ridge]

yes, we don't want the bank option

how do we remove it

[queen grail]

oh damn I'm sorry, that is definitely not what I thought you were asking

paymentMethodOrder just controls the order, it doesn't decide what to show and not show 😅

[swift ridge]

so what control what shows on it

[queen grail]

So you don't want to offer Link at all? Because it's a big deal to offer it. See https://stripe.com/link

I would say, as a merchant accepting payment, it'd be a mistake to disable Link.

If you really want to, you can turn it off on https://dashboard.stripe.com/settings/payment_methods and https://dashboard.stripe.com/settings/link

[swift ridge]

gotcha

all good! Yes, this is what I am looking for

thank you!

[queen grail]

Sure thing

sorry for the confusion!

[swift ridge]

you can close the ticket for now. All good 🙂