#spencer-j_error
gusty scaffoldBOT
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queen templeBOT
topaz grove
Can you share the payment intent id or request id?
plain sentinel
Yes, let me get that for you.
ch_3OoTmmI2x48v44po1ByvFHww
Here is that id for you!
topaz grove
Ah so it just looks like authentication (3ds) was required
That happens sometimes
Even if a payment method was set up properly, the bank may still require 3ds down the line
So you just need to bring the customer to the hosted invoice page to auth/complete the transaction
plain sentinel
I just saw that too. Thank you, I will try to be smarter next time 😂
topaz grove
No worries!
plain sentinel
Have a great day!