pushkar_unexpected

[chilly junco]

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[obtuse zealot]

Hi there, since you set "never" to fields.billing_details.name, PaymentElement will not collect name from customer and that's why you need to specify name when calling stripe.createPaymentMethod.

  type: 'card',
  card: cardElement,
  billing_details: {
    name: 'Jenny Rosen',
  },
});```

Here's an example of how to specify name in createPaymentMethod

[candid meteor]

Ok, thank you. Is there a simpler way to fix that maybe from the Website Stripe Portal ? would you think

[obtuse zealot]

Don't set "never" to fields.billing_details.name

[candid meteor]

thanks Jack, and would you know where to edit those settings ?

[obtuse zealot]

Show me your code

https://docs.stripe.com/js/elements_object/create_payment_element#payment_element_create-options-fields-billingDetails this is where you set "never" to fields.billing_details.name.

[candid meteor]

Hi Jack, I have created my wordpress site, but I am no developer. I am sorry, I am not sure, where to find the code to share with you?