#417goose_tax-calculations

1 messages ¡ Page 1 of 1 (latest)

fierce auroraBOT
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solar canyonBOT
bleak juniper
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Hi there! Give me a few minutes to take a look

stuck cloak
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thanks

bleak juniper
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Hm, it seems like we're calculating a 0 amount for Greene County, MO, with a reason not_subject_to_tax

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And a sales and use tax of 4.225% only

stuck cloak
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that amount isn't correct though...

bleak juniper
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Have you added a tax registration for Missouri in the Dashboard?

stuck cloak
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Yes

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In reality it should be approx 8.558%

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missouri 4.225, county 2.083, rogersville (city) 2.250

bleak juniper
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Do you see the correct amount if you pass in a full address, not just zip, state, and country?

stuck cloak
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Give me one sec (I am pretty sure that is how I started it off).

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Here is the request req_qtO14QoRRQ4yNd No it doesn't change

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This request req_xvv6BwYI96IdIH using florida zip and state shows county and state rates. totalling 7.5%

bleak juniper
stuck cloak
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Oh ok, I thought this was support

bleak juniper
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I know your 'origin address' under your Tax Settings will also impact the tax amount but they'll be able to assist with an explanation of how tax is being calculated in this case

stuck cloak
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Ok thank youl

bleak juniper
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We're not experts on tax amounts, unfortunately