kyle-heat-engineer_api

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• kyle_heat_engineer, 6 days ago, 5 messages

[hidden quiver]

Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

[crimson tundra]

StripeInvalidRequestError: Customer already exists.
at StripeError.generate (file:///Users/kylealbert/Documents/heat-engineer/data-migration-from-v1-to-v2/node_modules/stripe/esm/Error.js:7:20)
at res.toJSON.then.StripeAPIError.message (file:///Users/kylealbert/Documents/heat-engineer/data-migration-from-v1-to-v2/node_modules/stripe/esm/RequestSender.js:102:43)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5) {
type: 'StripeInvalidRequestError',

[hidden quiver]

Could you please share the requestId ? req_...

[crimson tundra]

req_YDBVjpSvJ8QcLO

req_OcXwszH6K7wAoY - this one is the one that deleted the customer

[hidden quiver]

The request Id you are sharing is to update a customer and not to create a customer

You need first to create a customer and then update it

You can't copy ids from prod to test or test to prod

[crimson tundra]

The customer had already been created

I have 4.4k users that I just copied from production to test

I did this with the current one here

but issue was I deleted it

[hidden quiver]

but that customer with that id is deleted

You can't update it now

[crimson tundra]

Can you reverse the deletion?

I had a issue with production and they reversed the deletion for me

The api doesnt give you the ability to reverse the deletion but I know stripe has internal tools for this process

[hidden quiver]

no

[crimson tundra]

Can you please pass me onto someone that can

[hidden quiver]

No that's not possible.

You need to create a new customer in your test mode

You can find all the public APIs in this guide:
https://docs.stripe.com/api/customers

[crimson tundra]

I literally know its possible cause I wiped out our production stripe env on monday and they reversed the deletion 😆

Please pass me onto your manager

[hidden quiver]

In that case feel free to reach out to Stripe Support https://support.stripe.com/contact