#kukareku_unexpected
1 messages ¡ Page 1 of 1 (latest)
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Hi, are you saying that you expect Apple Pay and Google Pay to show up using Checkout but you're not seeing it? If so, have you enable Apple Pay and Google Pay on your settings in the Dashboard? Can you share the exact checkout session id where you're seeing this behavior?
Yes, we have enabled many payment options for all our domains (google/apple pay, paypal, sepa direct debit, bancontact, klarna, cartes bancaires) and they're all active. Only creditcard is displaying on US domain, and on all EU domains google/apple pay is missing. Where do i get the checkout session id ,from the checkout url? this for example? cs_test_a1lDeX3rgc51G8dn6eYFebxuMbEBGU8nddnMzlGSImdXGsq1WmHtDyzNSu#fidkdWxOYHwnPyd1blpxYHZxWjA0TUlEaHVDbDZOdHRWaWFTcUR1fVI9Zl1Gb21CVFR2Z25TTFNmMGxBdnBQb05DRjFCY39SXEpOX1JhaE5UNU02U2pkT3BHX1JtNWtmbVRWS0R2QFR3TzxqNTVVUExEdVI1aycpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPyd2bGtiaWBabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl
we're using the official Stripe Prestashop module..
Prestashop 8.0.1
the thing is, we counted on the hosted checkout , when we found out there are issues with the API version, of which we've informed support more than 15 days ago. And regarding the hosted checkout issues we've informed support 6-7 days ago
I do see Google Pay on my end on that Checkout Session. It sounds like you might not have added a valid payment method to your wallet.
On your support inquiry, you would need to follow up with the current ticket you have.
On Safari, I see Apple Pay as well
Can you add real cards to your wallet and try again?