jmduke_unexpected

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• jmduke, 2 days ago, 6 messages

[serene fable]

The specific response I get back within the checkout session:

{
  "error": {
    "message": "Connected account impersonation is not allowed on this endpoint.",
    "request_log_url": "https://dashboard.stripe.com/acct_1FpVWKLQOcKtyOtG/logs/req_a2K2FznIwsEPVu?t=1709137321",
    "type": "invalid_request_error"
  }
}

(Note that that log does not actually appear to exist)

[coral steppe]

That request is for a Customer Portal related call. Can you send me the code that you are running when you get this error?

[serene fable]

Yup, it's:

stripe.checkout.Session.create(
            line_items=[
                {
                    "price": price.price_id,
                    "quantity": 1,
                    "dynamic_tax_rates": newsletter.stripe_tax_rate_ids,
                }
            ],
            stripe_account=newsletter.stripe_account.account_id,
            mode="subscription",
            success_url=newsletter.get_absolute_url(),
            cancel_url=newsletter.get_absolute_url(),
            custom_text={
                "submit": {
                    "message": "You're signing up for a paid subscription of {}".format(
                        newsletter.name
                    )
                },
            },
            metadata={
                "referer_url": request.META.get("HTTP_REFERER"),
                "email": request.GET.get("email"),
            },
        )

(Some domain-specific logic there but you get the idea)

Note that this actually is not for customer portal, it is a checkout session (though I'm guessing there's some shared logic between the two?)

[coral steppe]

Oh right, because the customer already has a subscription we try to redirect to the customer portal.

Apologies didn't get to test on your site before, trying now

Thanks for the report. I will file this with our team behind this functionality, unfortunately I do not know if there is a potential workaround here while using this functionality as it exists now

[serene fable]

No worries, thank you for the quick response. It seems like it's pretty problematic if I'm understanding correctly — any connect platform that creates a checkout session for an account with this "only one subscription per customer" setting enabled (which the connect platform cannot set or toggle themselves) has broken functionality.

[coral steppe]

Yes that is very bad. Discussing with my colleagues quickly on how to move forward

[serene fable]

❤️ Let me know if there's anything else I can provide!

[coral steppe]

You should be good. We have identified the cause of this error, so I will file a bug report about this and flag to eng team that this is important to fix. Unfortunately I don't have an ETA on a fix, but we are taking this seriously

[serene fable]

Thank you! Can someone email me / DM me once it's fixed?

[coral steppe]

Happy to, can you write an email to our support team about this, mention that you talked to me on discord, and then DM me your email address so I can grab it? I can get back to you through that email

[serene fable]

Yes! I'm at [e-mail].