#cynthia-daou_api
wary basinBOT
👋 Welcome to your new thread!
⏱️ We automatically close idle threads, which makes them read-only. Make sure you stick around to chat in realtime!
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1212067114945613864
📝 Have more to share? You can add more detail below, including code, screenshots, videos, etc.
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question. Thank you for your patience!
next patio
Hi there 👋 we are not familiar with prebuilt integrations provided by third parties, so if you're using a prebuilt Wordpress integration I won't be familiar with how to set that up.
Whether you're in test or live mode is decided by the API keys you're using. It is not controlled by the testmode toggle in the dashboard, that toggle changes where the dashboard is showing you testmode or livemode data.
glass hollow
Yes, but the generation of a checkout page should be able to be modified with you, shouldn't it?
next patio
I'm not sure I understand what you're referring to. Do you have code that you built that is directly creating a Checkout Session?
glass hollow
Maybe I can record a video of my screen to show you what I mean. Is it possible to send you videos?
next patio
I'd prefer a message as they're typically faster to parse, but I believe you can upload videos here.
glass hollow
Ok give me a few seconds please
The checkout page is the one that appears when you click on the Stripe button, as you can see in the video. I'd like taxes to be calculated on this page according to the user's location.
next patio
Is that a prebuilt integration you're using? Below are the links to our docs for setting up Stripe Tax, but if you're using a prebuilt integration there may be additional steps that I'm not aware of to enable that functionality for that integration.
This page walks through setting up your account settings for using Stripe Tax:
https://docs.stripe.com/tax/set-up
Then this one discusses how to use Stripe Tax to automatically calculate tax amounts in Checkout Sessions (this is the one that might not be relevant to your integration if you don't control the code that is creating your Checkout Sessions):
https://docs.stripe.com/tax/checkout
glass hollow
Ok thank you
and yes it's a prebuilt integration
So, you're not aware if there's coding to do to resolve this issue? normally do you work with clients that uses Wordpress?
next patio
Nope, we normally work with developers who are building their own Stripe integrations, and we provide guidance and assistance to them as they're working with our SDKs and APIs. For prebuilt third-party integrations, we recommend you speak with the group that built the integration for assistance with setting it up (and to make sure that integration offers the functionality you're hoping to use).
glass hollow
Ok thank you