jonathanhuang13 | Stripe Developers | Page 1

wary ospreyBOT Feb 26, 2024, 11:16 PM

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jonathanhuang13, 3 days ago, 57 messages
jonathanhuang13, 5 days ago, 22 messages

vagrant mauve Feb 26, 2024, 11:20 PM

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Hi there! Pretty sure this depends on the customer location. We mention some of this here: https://docs.stripe.com/payments/payment-method-messaging#dynamic-display

rough dirge Feb 26, 2024, 11:23 PM

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Hi thanks for the reply. Klarna does depend on the location/currency but it looks like even if the location is US and the currency is USD, the messaging element won't display if the price is >$1000 even though Klarna does support prices >$1000

wary ospreyBOT Feb 26, 2024, 11:30 PM

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tepid basalt Feb 26, 2024, 11:47 PM

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Hi, stepping in. Depending on buyer location and the amount of the purchase that is expected.

rough dirge Feb 26, 2024, 11:52 PM

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Hey yeah I realize but I'm saying that I have a case where the buyer location and amount is supported by Klarna (i.e. I can go through the Klarna flow and make a purchase) but the messaging disappears

tepid basalt Feb 26, 2024, 11:54 PM

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Yeah, so depending on that specific information, it is expected that the messaging disappears. Like, depending on the amount for the same location, that message can disappear. It is all expected.

rough dirge Feb 26, 2024, 11:55 PM

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Sorry I don't think that's expected. Why would the messaging disappear if in the PaymentElement, Klarna still shows up as an option and I can click on it, go through the flow, and purchase the item?

tepid basalt Feb 27, 2024, 12:00 AM

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I was able to confirm with with internal resources. This is how it works.

rough dirge Feb 27, 2024, 12:05 AM

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Can you say more as to why? It's inconsistent with what's showing up on the PaymentElement, which really shouldn't be the case

tepid basalt Feb 27, 2024, 12:07 AM

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It's just built this way, there is not much more to it.

rough dirge Feb 27, 2024, 12:08 AM

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Then where can I submit a bug request because this seems like a bug

tepid basalt Feb 27, 2024, 12:09 AM

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This is not a bug, but you can write in to support: https://support.stripe.com/contact as a next step.

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Although I see how it can look that way

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I reproduced it on my own, and then confirmed internally to be 100% sure

rough dirge Feb 27, 2024, 12:11 AM

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Okay wait, can you explain why it's not a bug then? Because the PaymentElement showing inconsistently from the MessagingElement does seem like a bug

#jonathanhuang13