#sandy.nozaki
pastel kindleBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- sandynozaki-migrations-support, 2 days ago, 6 messages
- sandy.nozaki, 3 days ago, 42 messages
- sandy-connect-fx, 3 days ago, 6 messages
ember whale
Hi 👋 what type of Token are you referring to?
https://docs.stripe.com/api/tokens/object#token_object-type
pastel kindleBOT
void hound
when you migrate tokens to another stripe platform
abstract blaze
👋 stepping in as Toby needs to step away
You are going to need to clarify a bit more what you mean by "migrate tokens to another platform"
Are you talking about an actual migration performed by Stripe? Cloning Tokens yourself?
Something else?
void hound
the actual migration performed by stripe when we request
abstract blaze
That is all dependent on the migration itself then and something you want to discuss with Support when you request the migration.
Usually it would entail Customers/PaymentMethods though, yes.
void hound
so the customer info and the credit card info?
this is what im talking about by the way
abstract blaze
Oh that is your own migration that you perform, not an internal one.
void hound
yeah we would copy our stripe tokens to send to another stripe platform
abstract blaze
We don't really know anything about that unfortunately since we just focus on direct use of the API... my understanding is Customer/Card but you can get a 100% answer from our Support team on that via https://support.stripe.com/contact/login