#sooner_52063

1 messages · Page 1 of 1 (latest)

sly joltBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

rough wind
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👋 happy to help

novel abyss
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yes that is the flow, except my dev said the last step was setupIntent.confirm. step 6 looks different. one minute - let me look at my devs code

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i cannot find his code. my understanding is that on client side, he calls createPaymentMethod after the client enters his info, not stripe.confirmSetup in Step 6 on that web page. He then passes the payment method id to server layer, and in server layer he is calling stripe.confirmSetupIntent.

rough wind
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any reasons why you need to do the confirm on the backend?

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this means that eventually if there are any required actions (e.g. 3DS) you would have to get the client_secret anyways to the frontend and reconfirm there

novel abyss
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we were doing confirmSetup on client side, and that was causing 3ds and captcha issues. dev prototyped this new flow and was not getting 3ds or captcha prompts.

rough wind
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what are the issues?

novel abyss
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When you say eventually, do you mean later, like when actually triyng to use the setupintent to make a charge?

rough wind
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no I mean when you confirm it on the backend, if the issuing bank redeems that this authentication needs 3DS

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what were the issues you were facing?

novel abyss
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we believe it is something on client end - their security softweare is blocking, we are just trying to find some other solution since they are our biggest clients. thanks for yoyur help, i think i willl tell our dev that this is nto the route to go

rough wind
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their security softweare is blocking
what do you mean by that?

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I prefer to help you solve the underlying issue

novel abyss
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ok thanks, i have to go, so lets leave it for now, thanks for your help