#atifshakoor-account-support

1 messages · Page 1 of 1 (latest)

rapid blazeBOT
regal warren
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Hi. I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sand nest
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There is no chat or call option

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email option takes long long time

regal warren
sand nest
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Stripe takes days for replying to email

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I donot know why stripe closed my account when its customers cards fault

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What is my facult in it

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Please see this

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what is mt fault in these failed payments?

regal warren
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It says additional required information is needed, can you click on the "View account status" button and see what are required?

rapid blazeBOT
sand nest
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It asking for doucments

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About trackings etc

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I will submit these

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but my concern is why stripe punishing me for these failed payments

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these failed paymnets are on customers end. I have no fault in them

rapid blazeBOT
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atifshakoor-account-support

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@sand nest :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.