ferterahadi | Stripe Developers | Page 1

random arrowBOT Feb 26, 2024, 5:53 AM

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cinder zealot Feb 26, 2024, 5:53 AM

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hello Stripe

peak sparrow Feb 26, 2024, 5:53 AM

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Hi there, how can I help?

cinder zealot Feb 26, 2024, 5:54 AM

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we recently received logs related to this issue. What could be the cause of the problem?

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this happens when user tries to use the tap-on-mobile feature

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specifically when the app tries to connect to the Device NFC

peak sparrow Feb 26, 2024, 5:55 AM

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Are you using a Stripe Terminal reader? or Tap to Pay on Android?

cinder zealot Feb 26, 2024, 5:56 AM

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Tap to Pay on Android

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and this is the SDK version that we use

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implementation "com.stripe:stripeterminal-localmobile:2.23.2"
implementation "com.stripe:stripeterminal-core:2.23.2"

peak sparrow Feb 26, 2024, 5:57 AM

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Ok, Tap to Pay on Android requires Google Mobile Services (https://docs.stripe.com/terminal/payments/setup-reader/tap-to-pay?platform=android#supported-devices). Is the test device certified with Google Mobile Service?

Tap to Pay

Accept contactless payments on a compatible iPhone or Android device with the Stripe Terminal SDK.

cinder zealot Feb 26, 2024, 5:58 AM

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I believe it is

peak sparrow Feb 26, 2024, 5:58 AM

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Can you check and confirm? Since the error suggests that it's not certified.

cinder zealot Feb 26, 2024, 5:58 AM

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okay let me check

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and then get back to you again

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may I know when did Stripe impose this requirement?

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because, Tap to Pay worked previously

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and suddently Tap to Pay stops working

peak sparrow Feb 26, 2024, 6:04 AM

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No it's not something new, Google Mobile Services is always required for Tap to Pay to work.

cinder zealot Feb 26, 2024, 6:06 AM

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strangely it worked previously

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assuming the device has Google Mobile Services in it

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what else could be the reason?

peak sparrow Feb 26, 2024, 6:07 AM

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I believe the error message is very clear: "Device is not Google Mobile Services (GMS) certified"

cinder zealot Feb 26, 2024, 6:08 AM

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does the SDK check the GMS version the device is using?

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does the device has to use the latest GMS version?

peak sparrow Feb 26, 2024, 6:10 AM

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I don't see the docs mention the latest GMS is required.

#ferterahadi