#avneetsingh_11747
1 messages · Page 1 of 1 (latest)
Which Element do you use?
Stripe Payment Element: https://docs.stripe.com/payments/payment-element
With Payment Element, it handles 3DS authentication for you. No additional integration is required. I'd recommend using 3DS test card to give a try in test mode: https://docs.stripe.com/testing#regulatory-cards
Thanks. Our customer reported he attempted payments 3 times, and it was successful in 3rd attempt. When I checked first two payments, its status was coming as 'requires_action' which when I looked up gave me an idea that the card entered by the customer was tied to a 3D secure method and that might have prompted for verification code.
When a Payment Intent is in requires_action status, this means that customer hasn't completed the 3DS authentication. Since the customer has completed 3DS, it means that your integration can handle 3DS
Thanks for your support