samuelleal-connect-accounts | Stripe Developers | Page 1

void kernelBOT Feb 23, 2024, 6:40 PM

#

somber warren Feb 23, 2024, 6:40 PM

#

HI 👋

As long as the Accounts are not already connected, you can do this.

gentle scaffold Feb 23, 2024, 6:43 PM

#

I'm trying to connect one account to another, under the same email, but nothing happens. The stripe onboarding flows occurs correctly, but i don't see the new account in the main connect dashboard. Regarding the oposite, when i tested with another email, the account appeared after 30 seconds in the main connect dashboar. Maybe the account under the same email is already connected, so is not showing up?

somber warren Feb 23, 2024, 6:56 PM

#

I cannot speak to the Dashboard. Are you saying you cannot make API requests on behalf of this account?

How did you oboard the new account? Which account is the Platform and which account is the Connect Account?

gentle scaffold Feb 23, 2024, 6:58 PM

#

The platform and the connect account are under the same email, but the first account is named STR COST SEG (thats the platform) and the other connected account, or seller ir called RECS. I just want to turn RECS a seller for STR COST SEG. I'm using the standard stripe onboarding interface

#

This is the seller accounts list. When i use another email that is not the same email as the platform, it works. But if i use a account with the same email, doesnt show up in the list. Maybe its already connected?

somber warren Feb 23, 2024, 7:06 PM

#

Okay but how are you onboarding the accounts? what process do you go through?

gentle scaffold Feb 23, 2024, 7:08 PM

#

Throut this interface.

#

When i select RECS and click the button, seems is all ok, but the new account doesnt show up in the platform connected account

somber warren Feb 23, 2024, 7:09 PM

#

Can you share the Account ID?

gentle scaffold Feb 23, 2024, 7:09 PM

#

The platform account id?

#

If yes, where can i find it?

somber warren Feb 23, 2024, 7:10 PM

#

The Connected Account

gentle scaffold Feb 23, 2024, 7:12 PM

#

acct_1OHr6lBQNaQq3x0D

#

Hmmm i see here and seems this accounts is already connected

#

somber warren Feb 23, 2024, 7:15 PM

#

Okay, so we're all good?

#

It looks ike this account is connected to STR Cost Seg but it's also set up as it's own Platform.

#

I don't know how that is represented n the Dashboard (we focus on the APIs here) but it looks like you were successful in connecting the accounts

gentle scaffold Feb 23, 2024, 7:16 PM

#

Thanks, i appreciate your help!

somber warren Feb 23, 2024, 7:22 PM

#

Happy to do it! Glad we got it figured out 🙂

#samuelleal-connect-accounts