alex-terminal | Stripe Developers | Page 1

amber remnantBOT Feb 23, 2024, 5:43 PM

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subtle cedar Feb 23, 2024, 5:43 PM

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Hello! If you have a technical or developer question about the API I can help

soft swift Feb 23, 2024, 5:43 PM

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Is there a tech support number

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I am about to fire stripe and get different terminal

subtle cedar Feb 23, 2024, 5:45 PM

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There's no tech support number unfortunately - if you want someone to hop on a call you'd need to go through support (https://support.stripe.com/contact)

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

soft swift Feb 23, 2024, 5:47 PM

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I did but no call yet and I need to solve the issue

subtle cedar Feb 23, 2024, 5:48 PM

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What's the specific issue you're having?

soft swift Feb 23, 2024, 5:48 PM

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I need to change the tip setting on terminal

subtle cedar Feb 23, 2024, 5:49 PM

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Can you give me more specifics? How are you integrating with Terminal (server-driven, one of our SDKs)? What specifically are you trying to change and what have you tried so far?

amber remnantBOT Feb 23, 2024, 5:50 PM

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alex-terminal

soft swift Feb 23, 2024, 5:50 PM

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the tip structure to only include 20% - 22% and 25%

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hello

subtle cedar Feb 23, 2024, 6:00 PM

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You didn't answer my other questions - how are you integrated with stripe and whwat have you tried so far to change it?

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We have docs that go through how to configure this here (https://docs.stripe.com/terminal/features/collecting-tips/on-reader#customize-tips-reader), have you tried this already?

#alex-terminal