#fakossaconate

1 messages · Page 1 of 1 (latest)

neat treeBOT
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sage thunder
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It will show you what the available balance is broken down by type

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That should help you identify the issue

steep flame
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I go check it but the balance seems to be ok

sage thunder
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What's the account id

steep flame
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acct_1OmvnxIVQW8n0QC5

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unless I misunderstood something here, I thought the create payout was used for the transferring the money on my coonected account (on stripe) to his bank account. So if I don't have the money personnaly, it shouldn't be a problem right?

sage thunder
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Yeah looks like there's no available balance though from what I'm seeing

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Can you call that api I suggested

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And paste the response

steep flame
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{
"object": "balance",
"available": [
{
"amount": 0,
"currency": "usd",
"source_types": {
"card": 0
}
}
],
"connect_reserved": [
{
"amount": 0,
"currency": "usd"
}
],
"livemode": false,
"pending": [
{
"amount": 124,
"currency": "usd",
"source_types": {
"card": 124
}
}
]
}

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But this call is on my account. I wanted to transfert the money from my connected acount user to his bank account

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Here is the response from my payout api

sage thunder
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Yep

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See in the response that the available balance is 0?

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That means you don't have any funds available for payout

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Funds need to clear pending balance first