iamfembi | Stripe Developers | Page 1

ashen flintBOT Feb 23, 2024, 1:48 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

iamfembi-account-support, 1 day ago, 3 messages

slender garden Feb 23, 2024, 1:50 PM

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Hi are you a developer? If so we can answer api questions related to connect. Otherwise, I recommend you talk to our support team

dense reef Feb 23, 2024, 2:00 PM

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Hello @slender garden I am a developer and the issue is related to API

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We are hitting the except term api endpoint but the connected account on our strip dashboard remain restricted

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slender garden Feb 23, 2024, 2:02 PM

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When you hover over restricted, what items are missing?

dense reef Feb 23, 2024, 2:02 PM

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This is a test mode test connected accounts

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slender garden Feb 23, 2024, 2:03 PM

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Ok if you click into the account does it show what items are missing?

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We're. not really dashboard experts in here

dense reef Feb 23, 2024, 2:04 PM

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slender garden Feb 23, 2024, 2:05 PM

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There you go

dense reef Feb 23, 2024, 2:05 PM

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slender garden Feb 23, 2024, 2:05 PM

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It tells you what you need to collect

dense reef Feb 23, 2024, 2:05 PM

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So I am confused

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Our users are not companies

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They are just users

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Or is connected accounts meant for users who are companies only?

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@slender garden are you there please?

slender garden Feb 23, 2024, 2:08 PM

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Please be patient. You're not the only one I'm helping. This is a public server and we help many people at once. If you need 1-on-1 attention just talk to our support team

#iamfembi