muhammadsadaf | Stripe Developers | Page 1

onyx hearthBOT Feb 23, 2024, 9:37 AM

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slim seal Feb 23, 2024, 9:38 AM

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hi there!

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So do we really require the 3D authentication in automatic payments also ?
that's completely up to the bank

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so it can happen yes

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that's something that you'll need to handle in your Stripe integration

long solar Feb 23, 2024, 9:39 AM

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Hey, We are using test mode for now and we were using the test card provided by stripe. what in this case ?

slim seal Feb 23, 2024, 9:41 AM

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can you share the Subscription ID (sub_xxx)?

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also which test card did you use for this? some do require 3DS for every payment, some don't.

long solar Feb 23, 2024, 9:43 AM

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Yeah this is the subscription id: "sub_1OV6L4HfVT13dt2vW9sy8jZO"
i used 42424242424242

slim seal Feb 23, 2024, 9:44 AM

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thanks! give me a few minutes to look into this.

long solar Feb 23, 2024, 9:44 AM

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sure

slim seal Feb 23, 2024, 9:51 AM

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yep I confirm you used the 4242 card,a nd that 2DS was requested for a payment. that's odd, looking into this...

long solar Feb 23, 2024, 9:54 AM

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onyx hearthBOT Feb 23, 2024, 9:59 AM

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atomic bay Feb 23, 2024, 10:04 AM

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We're still looking, please give me a few minutes...

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I see that you created the Payment Method with POST /v1/payment_methods (https://dashboard.stripe.com/test/logs/req_xcCQqRg6mKJw3n), this might not be enough to ensure the card is properly set up for future charges.

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Please try setting up a card like this to see if the problem persists: https://stripe.com/docs/payments/save-and-reuse

long solar Feb 23, 2024, 10:11 AM

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Ok, will check with these links, thanks!
So that it or are you still looking into it ?

atomic bay Feb 23, 2024, 10:14 AM

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I can't see much more right now. Please try setting up the card correctly, and feel free to reach out if it still fails.

long solar Feb 23, 2024, 10:17 AM

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Ok, thanks for your support.

atomic bay Feb 23, 2024, 10:17 AM

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Happy to help.

#muhammadsadaf