alexdanilowiczmirrorful | Stripe Developers | Page 1

minor oysterBOT Feb 23, 2024, 9:04 AM

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coral geode Feb 23, 2024, 9:04 AM

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hi there!

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it says: "You already have a subscription with us."
where do you see that exactly?

scenic sundial Feb 23, 2024, 9:05 AM

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on the payment link!

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(To be clear, it's my customers who see it.)

coral geode Feb 23, 2024, 9:05 AM

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are you using Checkout Session or Payment Links?

scenic sundial Feb 23, 2024, 9:06 AM

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Payment Links

coral geode Feb 23, 2024, 9:07 AM

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can you share the Payment Link ID (or URL if that's simpler)?

scenic sundial Feb 23, 2024, 9:07 AM

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so heres an example: https://buy.stripe.com/8wM9ARdxp8FJ2OZ5ww

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^ you'll see we attach metadata on it

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so that we can tie it back to the user

coral geode Feb 23, 2024, 9:08 AM

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thanks! give me a few minutes to look into this.

scenic sundial Feb 23, 2024, 9:08 AM

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and then here's another payment link that is generic for a DIFFERENT product: https://buy.stripe.com/bIYdR72SLe0361aeFO

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and so TLDR;

I want a user to be able to have a subscription from https://buy.stripe.com/8wM9ARdxp8FJ2OZ5ww (again note that this is a payment link tied to a specific user, just an example)

AND

https://buy.stripe.com/bIYdR72SLe0361aeFO

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^ along the same lines, if a customer cancels their subscription for https://buy.stripe.com/bIYdR72SLe0361aeFO i would love to be able to hit them with a new payment link for 50% off, but same issue: when they access the new payment link it says "You already have a subscription with us."

coral geode Feb 23, 2024, 9:11 AM

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oh, we have a setting to enable/disganle this in the dashboard

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here: https://dashboard.stripe.com/settings/checkout

scenic sundial Feb 23, 2024, 9:13 AM

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oh nice, so this should fix this for both cases?

coral geode Feb 23, 2024, 9:13 AM

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once disabled, it just mean customer can create as many subscriptions as they want

scenic sundial Feb 23, 2024, 9:20 AM

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awesome

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thank u soma!

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where are you based, im impressed you are up so late for PT !!!

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(pacific time)

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incredible support

coral geode Feb 23, 2024, 9:21 AM

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I'm based in EMEA 🙂

#alexdanilowiczmirrorful