#stinny

1 messages · Page 1 of 1 (latest)

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ember mauve
night geyser
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Hey Jack

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It appears I can't when only one external account is attached?

ember mauve
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Did you encounter any error? If so, share with me the relevant request ID.

night geyser
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req_s3uX7gu1EtHiPQ

ember mauve
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Ok, then you should create a new one before deleting the default one

night geyser
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But it's only when a user wants to remove bank account payout option completely. They have two payout options, bank account and standard stripe account connection. Should I delete the custom account as well as removing the details from my server?

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Referring to a scenario where the user now wants to connect a stripe account and not receive bank payouts.

ember mauve
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No I don't think you should delete the connected account. You can just add a new external bank account so that you can delete the old one

night geyser
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They don't want to add another bank. They want to remove the bank payout option. Do I just leave the custom account open but in the background for future use?

ember mauve
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But you can't delete without a replacement.

night geyser
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Yes, so I

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so what do I do with the custom account when the user disables bank payouts in my app?

ember mauve
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You can delete the connected account. However, your user will need to go through the onboarding process again when you create a new connected account for the same user.

night geyser
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Would it be okay to not delete it but keep it on file if they want to do bank payouts in the future again?

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Or would it conflict when they try to connect a standard account?

ember mauve
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Sure you can leave it, it's entirely up to you.