#sandy.nozaki
1 messages ยท Page 1 of 1 (latest)
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- sandy-connect-fx, 37 minutes ago, 6 messages
Hi there, you can collect fees from connected account through applicaiton_fee
we dont want to collect from connected accounts
so basically ,we realized that the FX fee is charged at the time of transfer and deducted from our connected accounts payout
we want to pay for it isntead of charging them
Ok, then you can jus create a transfer to send funds to the connected account to cover the FX fees
so that basically means the FX fee is baked into the transfer creation therefore if we want to waive we would need to add the appropriate amount to cover the FX when transferring to Connected account
is adding to cover the fx the only way to go about this?
hello
Let me check something I'll get back to you.
awesome thank you
๐ from what I understand, you want to transfer a certain amount, in the connected account's currency to the connected account. For example, you want the connected account to receive CAD$100, but you have to figure out how much to transfer in USD (because that's the currency of your platform account). Is this is what you mean by covering the FX?
well my issue was that i found out the fx fee is applied at ttransfer and deducted from the connected accounts payout
can you share in more detail what do you mean by deducted from the connected account's payout? where do you see this deduction?
and jack said we could calculate the fx fee amount and add it to the transfer because the fx applies at transfer
see here, the amount currency conversion fee 1% is applied at transfer and deducted from the connected accounts payout
i just want to see if we can apply that fee to the platform instead of the connected accounts
can you paste that tr_ id here for me to take a look?
tr_10k3PrEIF46gKTEiM8fqZu4I
is this a test Transfer?
that's odd, we can't find that Transfer id internally
this is the payout id
po_1OkGXmCitWYOY9Wg50ytYicM
i see the transaction
tr_1Ok3PrEIF46gKTEiM8fqZu4I
i found another one
it's alright, i was able to find it from the payout
but need to go to transfer to see the actual fx deduction
so it looks liek the FX fee is baked into the transfer creation?
yep, the FX fee is baked into the transfer creation itself
the only way is for us to add mor eto the transfer to cover the fx fee right?
or is there another way
the only way is for us to add mor eto the transfer to cover the fx fee right?
yep that's correct
no other workaround?
yeah unfortunately there's no other workaround here that i know of