#.abishek

1 messages · Page 1 of 1 (latest)

turbid gladeBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

lean spruce
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Hello! It depends on your account configuration. It may or may not. In some cases, when Link is used, the underlying payment details are not available.

quaint pagoda
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ok

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even if one of the existing cards is saved, it would still not be available

lean spruce
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What do you mean by "one of the existing cards is saved"?

quaint pagoda
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sorry, I mean if a credit card is saved through Link and that is used to complete the payment

lean spruce
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Yeah, you may not be able to see the card details, just that Link was used.

quaint pagoda
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ok

lean spruce
quaint pagoda
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ok, makes sense, thank you

lean spruce
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Happy to help!

quaint pagoda
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when a payment method gets auto updated, does the fingerprint of the payment method change? I am not quite sure how fingerprint works

lean spruce
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The fingerprint is designed to allow you to identify the same payment insturment. For example, for cards, the fingerprint would only be different if the underlying card was different. Updates to things like expiration dates don't impact the fingerprint.

quaint pagoda
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when Card auto updates happen when they are close to expiry, the card number changes too. what happens in this scenario?

lean spruce
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Huh, I thought we had this documented publicly, but I can't find it. If the card number changes due to an automatic card update the fingerprint will change.