sudhanshu4365 | Stripe Developers | Page 1

wispy thistleBOT Feb 22, 2024, 2:28 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sudhanshu4365, 2 days ago, 18 messages
sudhanshu4365, 6 days ago, 20 messages
sudhanshu4365, 6 days ago, 38 messages

magic crater Feb 22, 2024, 2:28 PM

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Hello

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Not sure what you mean by that, can you explain more?

midnight current Feb 22, 2024, 2:30 PM

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so i have subscribed for a product but and paid using bacs_debit but that payment is is still pending , now the recurring amount for that subscription was suppose to debit today but it got failed , is it because the subscription create payment is still pending?

magic crater Feb 22, 2024, 2:33 PM

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BACS Debit is an async payment method, meaning it takes time to process and can fail async.

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This should move your Subscription into a status of past_due if the payment failed, yes?

midnight current Feb 22, 2024, 2:34 PM

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so the first invoice is still in pending

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and i tried to charge that customer again for the subscription

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which got failed

midnight current Feb 22, 2024, 2:35 PM

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magic crater This should move your Subscription into a status of `past_due` if the payment fa...

no at that time the subscription was active

magic crater Feb 22, 2024, 2:35 PM

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The reason it failed does not have to do with the initial payment, no.

midnight current Feb 22, 2024, 2:35 PM

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then what was the reason it got failed?

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with the test mode these things were working

magic crater Feb 22, 2024, 2:36 PM

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Did you look at whether there is decline info?

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If you share the PaymentIntent ID then I can take a look

midnight current Feb 22, 2024, 2:36 PM

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okayu

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pi_3Omd1vI6jKdORQkO1PLbKpJL

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it is saying payment method is not attached

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it is a recurring payment how come user can attach a payment method

magic crater Feb 22, 2024, 2:41 PM

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Ah okay so that attempt was indeed created immediately after the first payment. So you are right actually -- the PaymentMethod has not yet been attached as the default for the Subscription because the initial payment hasn't gone through yet.

midnight current Feb 22, 2024, 2:42 PM

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okay so if the initial payment is done then if i charge the user for the same subscription , it wont fail right?

magic crater Feb 22, 2024, 2:44 PM

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Correct

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You shouldn't really be charging them again the next second with a Subscription

midnight current Feb 22, 2024, 2:45 PM

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we will not in real case scenarios, we were just testing our flow with the live keys

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we will be charging them monthly

magic crater Feb 22, 2024, 2:48 PM

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Gotcha, really you should only be testing in test mode.

midnight current Feb 22, 2024, 2:49 PM

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yeah we tested there too but the managment wants to test with real case

#sudhanshu4365