#nayabtahir_25441

1 messages · Page 1 of 1 (latest)

muted girderBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

teal hare
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Can you share the connected account ID (acct_xxx)?

static sundial
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OK. wait a mint please

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@teal hare THis is account ID: acct_1OmGOrCkJoVxkp68

teal hare
static sundial
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I PERFROMED transfer funds through the app. Which provides me this error:

teal hare
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Which app?

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I don't see any failed transfer request on this account

static sundial
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Mobile App ,in which we integrated Stripe payment method for TOPUP, Transfer funds and Withdraw.

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Ok. I will veriy it through back-end. Can you please tell me, Why this account status is restricted , If identity is verified?

teal hare