#ninja-subscription-discount
1 messages · Page 1 of 1 (latest)
I re-created this in test mode following those same steps:
- $200/yr subscription, $100 one-off coupon, 7 day trial, no payment method yet.
- clicked "start subscription" in billing portal - $100 invoice created
- clicked back and "start subscription" again - $100 invoice voided, $200 invoice created
-
When the user clicked "start subscription" the second time, the first $100 invoice was still
open.
Is there a way to make Stripe automatically use that invoice? (without requiring the user to scroll down to "INVOICE HISTORY" and click theopeninvoice to resume paying). -
If not, what's the best solution to this? Change the coupon duration to at least 1 month?
ninja-subscription-discount
for #1: not possible
For #2: the coupon duration trick could work yes. I can't think of a better alternative if your end customer is just starting another completely new Subscription
To be clear, it's the same subscription/plan-
When you click "start .." here, then go back/refresh - it's the same "paused" subscription. (ignore date, was testing by advancing time)
"Start .." again, filling card details etc. and continuing will then change the same subscription status to active. The subscription ID doesn't change.
So I'd expect it to re-use the same coupon (or invoice at least), but oh well.
Thanks, I'll test a bit more by changing the coupon's duration.
yeah that one kind of "reset the billing cycle" in that case but the Discount/Coupon has already been used