jafht_04838 | Stripe Developers | Page 1

modest moatBOT Feb 21, 2024, 8:24 AM

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charred badge Feb 21, 2024, 8:25 AM

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Could you give an example?

cerulean osprey Feb 21, 2024, 8:25 AM

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we are using stripe on our website (squarespace)

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when a customer pay

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he sould receive an invoice with the VAT at 20%

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but it's only write 0%

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is that a problem from stripe ?

charred badge Feb 21, 2024, 8:28 AM

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How did you configure the VAT at 20%?

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Could you provide your Invoice Id in_xxx here?

cerulean osprey Feb 21, 2024, 8:32 AM

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give me a moment

cerulean osprey Feb 21, 2024, 8:33 AM

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charred badge Could you provide your Invoice Id in_xxx here?

i don't know i'm asking you how can we do that ?

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0BB770F3-DRAFT

charred badge Feb 21, 2024, 8:35 AM

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Can you look at your Dashboard https://dashboard.stripe.com/test/logs

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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We need a Stripe Id like in_xxx to investigate

cerulean osprey Feb 21, 2024, 8:42 AM

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the problem seems to come from actuity

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not stripe

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sorry for that

#jafht_04838