jonathanhuang13 | Stripe Developers | Page 1

shell duneBOT Feb 21, 2024, 1:14 AM

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placid ridge Feb 21, 2024, 1:15 AM

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hello! can y ou share the corresponding PaymentIntent id for that payment?

delicate canopy Feb 21, 2024, 1:16 AM

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Hi yes, here you go: pi_3Om4GeQMIl5Aurf61wyo7QoG

placid ridge Feb 21, 2024, 1:20 AM

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so passing automatic_payment_methods={"enabled": True} is during PaymentIntent creation will determine the payment_method_types that will be shown for that PaymentIntent

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i.e. you create the PaymentIntent -> the payment_method_types is determined at that point in time
subsequently, you change the payment method settings -> this has no impact on the PaymentIntent that is already created

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does that make sense?

delicate canopy Feb 21, 2024, 1:22 AM

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Yeah that makes sense, but the PaymentIntent was created after I changed the settings

placid ridge Feb 21, 2024, 1:26 AM

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hrm, gimme a few minutes, taking a look

delicate canopy Feb 21, 2024, 1:35 AM

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Interestingly enough, if I create a Payment Link, the Klarna option works correctly - it shows if the setting is on and it doesn't show if the setting is off

placid ridge Feb 21, 2024, 1:37 AM

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to clarify, right now, your setting for Klarna is on, is that right?

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can you create one PaymentIntent now, paste that ID here

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then subsequently, turn Klarna off, create another PaymentIntent, and paste this second ID here too

delicate canopy Feb 21, 2024, 1:40 AM

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yes

klarna active: pi_3Om4mcQMIl5Aurf61yN418ZX

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klarna inactive: pi_3Om4nRQMIl5Aurf60piQM8qL

placid ridge Feb 21, 2024, 1:43 AM

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how did you turn off Klarna as a PaymentMethod? Is it from this page? https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts

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delicate canopy Feb 21, 2024, 1:46 AM

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Not from that page. I signed into the connected account and when to that connected account's payment method settings

placid ridge Feb 21, 2024, 1:48 AM

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try disabling it from https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts instead

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

delicate canopy Feb 21, 2024, 2:01 AM

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oh perfect, that seemed to have worked

placid ridge Feb 21, 2024, 2:03 AM

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just so you're aware, your platform didn't allow the connected accounts to override the platform defined payment methods. Since you're creating a direct charge, I would assume that it's using the PaymentMethods defined in https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts (which is controlled on your platform's Dashboard page)

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

delicate canopy Feb 21, 2024, 2:05 AM

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I see. What does this mean then on this page (https://docs.stripe.com/connect/account-capabilities#payment-methods)? I thought this meant that for Klarna, the connected account must turn the setting on from their end

Account capabilities

Learn about capabilities you can enable for accounts and the requirements you must satisfy to use them.

placid ridge Feb 21, 2024, 2:08 AM

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hrm, that sentence needs to be updated, we'll work on that

#jonathanhuang13