#ubik4413

1 messages · Page 1 of 1 (latest)

wooden elkBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

lilac ibex
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Hi there 👋 I would recommend checking what you have configured for your public details here:
https://dashboard.stripe.com/settings/public

That's my best guess as to where those receipts pull from, but they aren't something we're too familiar with in this forum. I'm having trouble loading that page in my account to check how I have those configured for my account.

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astral plaza
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yes all those details are filled in as well

lilac ibex
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I would recommend checking with our Support team then:
https://support.stripe.com/?contact=true
I believe they're more familiar with the receipts than we are (we focus more on helping developers working with our APIs and SDKs)

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