birdy247 | Stripe Developers | Page 1

rugged burrowBOT Feb 20, 2024, 9:02 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

birdy247, 5 days ago, 13 messages

flat wharf Feb 20, 2024, 9:03 AM

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Hi
Could you please share more details about the issue you are facing ?

sly dome Feb 20, 2024, 9:39 AM

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Hi

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In the case of someone using manual payouts, we dont get the payout webhook (as per your docs, which we understand)

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In this case, how can we help our clients reconcile their paymnets?

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Is it possible?

flat wharf Feb 20, 2024, 9:41 AM

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When you create a manual payout, you have the ability to notify your customer about that, as you are the origin of the payout creation

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you need to add the logic you are doing when receiving in automatic payout webhook event, after creating the maunal payout

rugged burrowBOT Feb 20, 2024, 9:50 AM

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sly dome Feb 20, 2024, 10:00 AM

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Hi

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This is for conected accounts (standard)

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So they initiate the payout, not us

long kernel Feb 20, 2024, 10:03 AM

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You'd need to handle reconciliation manually as there's no transactions associated with manual payouts

sly dome Feb 20, 2024, 10:07 AM

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Right, this could get very tricky

#birdy247