#icstzel
1 messages · Page 1 of 1 (latest)
What's the invoice ID?
screenshot for ref, thanks!
in_1OkbFsDnKbkHbxM53WAVcOJc
So you don't want to turn of automatic collection for this invoice?
we want to turn it off actually
but we dont see anywhere in which it was specified to be on
https://docs.stripe.com/invoicing/automatic-collection just want to be sure, you want to disable automatic collection and don't want Stripe to retry payments?
yep that is correct
Sure, you can configure "Manage failed payments for subscriptions
" here https://dashboard.stripe.com/settings/billing/automatic
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
oh, thanks let me check that out
this is for one-off invoices, so just to check that its under:
Configure advanced features for one-off invoices.
so by specifying Use custom retry schedule for one-off invoices
then leaving no retry rows?
Yes you are right